‌Best Shopify Customer Feedback Apps to Grow | Oddex.ca

Introduction

As a Shopify merchant, customer feedback is essential to running a successful online store. Knowing what your customers think about your products and services is vital to making informed decisions about the direction of your business. The Customer Feedback App for Shopify is a powerful tool that can help you collect and analyze customer feedback to improve your store and ensure that your customers are satisfied.

The Customer Feedback App for Shopify is a comprehensive feedback solution that allows you to collect customer feedback in various ways. You can send out surveys, polls, feedback forms, and customer satisfaction ratings through the app. You can collect feedback through social media, reviews, and other online channels. All of this customer feedback is collected and stored in one centralized dashboard, making it easy to track customer sentiment and identify trends.

The Customer Feedback App for Shopify also provides powerful analytics and reporting tools. You can use these tools to analyze customer feedback and identify areas of improvement. You can also track customer satisfaction over time and ensure that your store meets customer expectations. This data can inform product and service improvements and marketing and promotional decisions.

The Customer Feedback App for Shopify allows you to easily manage customer feedback. You can quickly respond to customer inquiries and complaints and close feedback loops. This ensures that customers receive the attention they need and that their feedback is addressed promptly.

Overall, the Customer Feedback App for Shopify is an invaluable resource for Shopify merchants. It provides a comprehensive solution for collecting, analyzing, and managing customer feedback. This data can then be used to make informed decisions about improving your store and ensuring customer satisfaction. With the Customer Feedback App for Shopify, you can take control of your customer feedback and make sure that your store is always meeting customer expectations.

Reputon Customer Reviews App

Customer Reviews helps you get more reviews on 3rd party review platforms and websites. We support Google reviews, Etsy reviews, Facebook reviews, Sitejabber, Yelp and many others. Just send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. The app is fully customizable, operates on auto-pilot and supports multi-lingual stores.

ReConvert Upsell & Cross sell

With ReConvert, you can add one click upsell, post purchase upsell & discounted upsells to your checkout & thank you page. ReConvert's conversion focused post purchase upsell funnel helps you grow AOV & maximize the profit of every sale. With ReConvert thank you page you can also: collect birthdays, upsale customers to a subscription, track orders, reorder, offer bundle style cross sell & more. With acquisition costs on the rise, ReConvert helps you increase your margins & hit new sales records

Omega ‑ Order tracking, Return

Email & Order Tracking tracks & traces the services of nearly 400 couriers worldwide on one order tracking page. We will assist you in optimizing customer post-purchase experience by providing timely order status notifications, proactively reducing mundane supports, and managing shipment performance. Easily create a branded tracking page with templates and customized options. Need help setting up your page or moving from other apps, our dedicated support team will guide you through every step.

Kno Post Purchase Surveys

KnoCommerce is the post-purchase survey platform that helps power an estimated $100,000,000/month in ad spend. Gain unparalleled insight to help you scale hard-to-track channels and better understand who your customers are and why they're buying. Take your post-purchase survey insights to new levels with powerful audiences, pre-built templates, attribution models, benchmarking, actions, and more.

AfterShip Tracking

Create a world-class post-purchase experience that reduces WISMO tickets and drives revenue with branded tracking pages and shipment notifications. Integrate with over 1,000 global carriers to monitor carriers, identify shipment exceptions, and improve on-time rates with actionable shipment and carrier data on one interactive portal. Reduce buyer anxiety with AI-powered accurate delivery estimates.

NPS Customer Feedback by email

With NPS Customer Feedback by email, you can easily send post-purchase and abandoned checkout NPS surveys to your customers automatically or manually and collect their feedback. You can increase retention, improve customer experience, and boost your sales by acting on customer feedback.

Air Photo Reviews: Ali Reviews

Building trust is a crucial factor in turning potential shoppers into repeat customers. However, many store stores find it difficult to strengthen clients’ confidence in their brand. Air Reviews solves the problem by offering an automatic method to collect customer feedback with photos. For merchants, positive reviews, eye-catching images, and high ratings work as the measure and guarantee of product and service quality to motivate clients to make quick purchase decisions.

Fab Feedback Button

The best way to drive positive change is to learn from your mistakes and hear your customers say. The feedback button helps to Receive in-the-moment feedback directly from your customers. With our app, you’ll be able to take action on time to improve satisfaction, build loyalty and increase sales. Add a button today and start receiving bug reports, suggestions, questions and compliments from your customers. Take quick, feedback-driven action to improve your store and boost sales.

NPS & customer satisfaction

# About Net Promoter Score from LoyaltyLion Research shows that unhappy customers tell more people about their brand experiences than happy ones. This can significantly impact revenue and reputation. At LoyaltyLion we know that long-term customer loyalty and satisfaction are intrinsically linked. Using this free app, you will be able to monitor your store’s overall customer satisfaction score and see how each individual customer rated their interaction with your business. # Key...

Automizely Product Reviews

Display genuine product reviews with photos and videos on your Shopify store with Automziely Reviews. Get high-impact, authentic product reviews and ratings for your online store by automatically collecting reviews across multiple touchpoints or importing them bulk from AliExpress or a CSV file. Beautifully display reviews with star ratings on your product pages to build customer buying confidence and drive conversion with strong social proof.

Opinew Product Reviews App UGC

Trusted by 10,000+ Shopify brands, Opinew helps you collect reviews from current and past orders (via review emails, SMS, and Printed QR codes) and import existing customer reviews from Amazon, eBay and AliExpress in bulk and in one click. Increase conversions with UGC-rich reviews like photo reviews and video reviews. Our review widgets are easy to customize to match your theme and fully responsive, so your reviews always look great no matter what device your visitor uses.

Omnisend Email Marketing & SMS

Omnisend’s all-in-one email marketing & SMS tool is used by 80k+ ecommerce merchants driving sales on autopilot. Use landing pages & pop-ups to capture sign-ups and grow subscriber lists. Easily create or use ready-made newsletters & email templates to engage customers. Pre-built and customizable automation, like welcome + abandoned cart workflows, will boost conversions and take the headache out of running multiple apps for email, SMS & Push. Start now with all features & 24/7 support.

Retter ‑ Heatmaps & Replay

Retter helps you see where your visitors clicked, scrolled, moved, or tapped. Replay how your visitors interact with your products, collections, pages, and carts and what made them abandon your store. Using Session Record & Replay is a must. More, we provide Dynamic Heatmaps that help you understand which part of your pages are the most interactive & help you make smart decisions to improve your store and boost your conversions over time. Session Recording & Replay + Heatmap is perfect for UX.

POWR Customer Survey | Poll

Using a customer survey form to ask for opinions and feedback makes them feel special and "included" in your decision-making process. Your customers possess a wealth of information you want to know. Who better to help guide your business in the direction it needs to go next than existing customers? Find out how well your product or service is performing. Learn about new features & products you may not have thought of before by having customers vote for a favourite. So much potential!

Testimonials Slider & Reviews

Reputon Testimonials app will help you improve your site trust, reputation and social proof by showcasing your best clients and products, embedding and displaying excellent recommendations widgets, photo reviews, YouTube video reviews, TikTok video reviews, and customer feedback on your website. Add reviews into the app with the customer's picture, company name, social link and position. Use a dedicated link for testimonial collection. Add it to the email, your website, QR code, etc.

Store Pickup & Delivery Date

This app helps your customers easily schedule their In-Store Pickup, Local Delivery and Shipping. Birdchime offers a feature-rich seamless pickup solution with an easy-to-understand dashboard & top-notch technical support that cares for merchants. The app is highly customizable, which gives you full control of your in-store pickups and deliveries. It ensures you have a hassle-free order fulfilment process resulting in greater CUSTOMER SATISFACTION and sustained REVENUE GROWTH!

Rivyo Product Reviews & QA

Rivyo offers you to add and showcase Product Reviews, testimonials, Reviews & Ratings Popup widgets and Store Average Reviews all in one app to build trust among customers. Also provides an option to bulk import your valuable Amazon/AliExpress reviews to your store. Automated review request emails can help in collecting more reviews. Highlight reviews on Google Shopping to boost organic traffic and increase visibility on the search engine result page. Insightful analytics to improve your performance.

Trustpilot Reviews

Expand your brand's reach by building a stellar online presence where shoppers research their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.”Build a customer-centric business by discovering trends in your customer reviews on what’s working and what’s not to increase customer retention and maximize lifetime value.

Closer ‑ Instagram Followers

Using Closer you can create a custom popup for your store that will appear on the Thank You page once the customer has completed the order.# Here are a few ways brands can re-engage their customers on Instagram- Send exclusive offers, deals etc., to their audience- Provide early access to new products as a perk of being in the community- Collect customer feedback through various tools provided by Instagram

Customer's Feedback & Question

Build a simple Reach Us (Contact Us) page and easily manage the contact form details. With the help of this app, you can add a new Reach US (Contact Us) page. Easy optimization:

* This app will adapt to all themes.

* It will help you easily manage your contact page and the data your store users send. Features of the Customer's Feedback & Question app

* This app will provide the Reach Us page with a contact form template.

* This app will help to maintain the reach us form entries...

A2Reviews ‑ Product Reviews

With A2Reviews you can easily manage reviews on your website. The products sold in your store will increase the purchase rate and the rate of customers returning to buy the product. Because it provide an intelligent solution for importing and exporting product reviews. Easily collect reviews from customers who have purchased a product.

Zoho Survey

If you're an online seller, you will be eager to know how your products have been received. Stay informed about customer experience trends by sending surveys to your Shopify customers using the Zoho Survey add-on while they complete each online order. Hear from them and add power to your sales. Choose from our collection of over 200 ready-made templates or create a survey of your own.#Detailed description integrates your Shopify account with Zoho Survey to boost your results...

Sendvio: Email Marketing & SMS

Sendvio is an all-in-one solution to schedule personalized automation to prevent lost sales, encourage repeat purchases, convert visitors into loyal customers, and more! Choose from 20+ pre-built workflows with advanced segmentation tools for abandoned cart recovery, post-purchase offers, welcome series, and popup forms with exit-intent and after-signup automation.

Address Validator by AppHub

Customers often mistype their shipping address (i.e. missing apt number or invalid house number), leading to costly failed deliveries and, ultimately, upset customers. Address Validator reduces the frequency of failed deliveries to boost customer satisfaction, save on redelivery fees, and decrease the number of support tickets. 1000's stores have deployed Shipping Address Validator to solve delivery issues and save on costs! Get started in seconds without any code!

Conclusion

Using customer feedback apps is integral to any successful Shopify merchant’s toolkit. By leveraging customer feedback, a merchant can gain valuable insights into what customers think of their products, services, and overall shopping experience. With this data, merchants can make intelligent decisions that can help improve their store’s performance and increase customer satisfaction.

Customer feedback apps allow merchants to quickly and easily collect customer feedback, giving them a better understanding of what customers think of their products and services. Through surveys, polls, and other methods, merchants can gain insights into customer preferences, opinions, and satisfaction levels. This data can be used to improve the store by adding new features, revising product descriptions, and developing better customer service.

Customer feedback apps also provide merchants with a wealth of data about customer behaviour. Through analytics, merchants can gain essential insights into how customers use their stores, what products and services they are most interested in, and which features they prefer. This data can help merchants better target their marketing efforts and improve the overall customer experience.

Customer feedback apps can also be used to reward customers for their engagement. By offering special discounts or giveaways, merchants can encourage customers to submit feedback and increase customer loyalty. This can result in greater customer satisfaction and repeat customers, which can help boost sales and revenue.

In conclusion, customer feedback apps are a must-have for any Shopify merchant. The data provided by these apps can help merchants better understand their customers and make smart decisions that can help improve the store’s performance and increase customer satisfaction. By leveraging customer feedback, merchants can gain valuable insights into customer preferences, opinions, and behaviours, allowing them to better target their marketing efforts and provide a better overall shopping experience.

A Shopify merchant should combine a Customer feedback app with a product description generator app for his store to gain valuable insights about customer preferences and to create accurate product descriptions that will help to increase conversions. The customer feedback app will provide data about what customers think about the products, what they like and dislike, and what features they are looking for. The product description generator app will help the merchant quickly and easily create accurate, optimized product descriptions that will attract customers and convince them to purchase. This combination of apps will help the merchant to build better relationships with customers and to increase sales.

The Customer Feedback App is an invaluable tool for Shopify Dropshippers and Print On-Demand Merchants. By collecting valuable customer feedback, you can learn what your customers think of your products and services, identify areas for improvement, and make more informed decisions about the products and services you offer. The app also allows you to easily track customer satisfaction and monitor your progress over time. Furthermore, the app can help you build relationships with your customers, allowing you to create more personalized experiences. Ultimately, using the Customer Feedback App is a great way to improve your business and satisfy your customers.

A Shopify merchant should combine the Customer feedback app with the Productivity app for his store because it will enable him to better understand and manage his customers while increasing his store efficiency and productivity. With the Customer feedback app, the merchant can gather valuable customer feedback, helping him make better decisions about products and services. Meanwhile, the Productivity app will help the merchant optimize his store and improve the overall customer experience. By combining both apps, the merchant can better understand customer needs while ensuring that his store runs as efficiently and productively as possible. Ultimately, this combination of apps will help the merchant to better serve his customers and grow his business.