Best Shopify Customer Relationship Management App | Oddex.ca

Introduction

Shopify merchants, you know how important it is to build strong relationships with your customers, and you also understand that keeping those relationships strong and healthy is not always easy. That's where customer relationship management (CRM) apps come in. A CRM app can help you manage customer relationships, track customer activity and engagement, and ultimately increase customer lifetime value.

In this day and age, CRM apps are essential for Shopify merchants looking to grow their businesses. With a good CRM app, you'll be able to keep better tabs on customer data, segment customers into targeted groups, and use automated marketing campaigns to boost customer loyalty. The data you capture can also be used to gain insight into customer behaviour and inform decisions about product development, pricing, and more.

The benefits of using a CRM app on your Shopify store are numerous. Here are just a few of the key benefits that you can expect to experience:

Improved customer targeting: By segmenting customers into targeted groups, you can tailor your marketing messages and offers to each customer's specific needs. This will help you build stronger customer relationships and increase customer loyalty.

Enhanced customer service: A CRM app can help you provide better customer service. You'll be able to track customer inquiries, requests, and feedback better and use this information to improve your customer service.

Increased sales: You can optimize your marketing campaigns to increase conversion rates and boost sales by tracking customer activity and engagement.

Better insights into customer behaviour: The data you capture with a CRM app can be used to gain insight into customer behaviour and preferences. This can help you make better product development, pricing, and more decisions.

Using a CRM app on your Shopify store effectively manages customer relationships, tracks customer activity, and ultimately increases your bottom line. A CRM app is a must-have if you want to grow your business.

Channel.io ‑ Live Chat&Chatbot

Channel.io helps simplify communication with customers and teams. We focus on personalizing customer experience to build fans for your brand while creating an efficient work environment for your business. You can unify your communication channels and manage business operations on a single platform. But most importantly, we provide you with the tools you need to build real relationships with your customers and to scale your business healthily and sustainably.

Sarbacane ‑ Email & SMS

The Mailify plugin for Shopify is a complete marketing application that allows you to improve your communication and customer relationship management. Send a personalized email, SMS marketing & automation campaigns during your Shopify members' journey. Build loyalty with current customers, use marketing automation to send the right message at the right time, monitor your performance to maximize your revenue, and benefit from outstanding deliverability.

Endear CRM and Clienteling

Endear is the first and only clienteling app certified for Shopify and Shopify Plus merchants. Organize your customer data, send text & email campaigns, create and share custom lookbooks, and track how outreach converts into sales in-store and online. Endear also lets you plug in your other favourite ecommerce apps for a holistic view of each customer. Target the right audience every time with filters like total spend, date of last purchase, last order location, and time to convert.

Data Guru

Take control of your Shopify data with seamless integration into Microsoft Excel or other spreadsheets!- Change prices of items by bulk or individually- Take advantage of pictures on your local server and update them through Data Guru- Update key SEO data fields to reach your customers- Have full visibility of the status of your import/export job- Continue with your day-to-day work on the store as the import/export job works in the background.

Customer Privacy

The Customer Privacy app gives you and your customers more control over collecting and sharing personal data. Publish a banner that lets visitors opt out of cookie consent collection and/or create a CCPA opt-out page in minutes. Select the private message you want to publish, edit the content and appearance in minutes, and go live—no coding required.

GDPR/CCPA + Cookie Management

If your store is in the EU/EEA, Brazil, California (US), Canada or Japan, then you need our app. It is also required if you are shipping goods to these countries. Our solution is a must-have for dropshipping and print-on-demand (POD) stores. Using our app, avoid getting fined and comply with the latest GDPR regulations. We are Online Store 2.0 and Shopify Client Consent API Compliant. Check our plans below; we cover everything from a Shopify Starter to a Shopify Plus merchant.

Fontify: Google & Custom Fonts

Fontify is the most used font changer app for Shopify stores. You can apply various Google fonts & Custom fonts for your website elements. Google fonts library with 1000+ fonts is available in the app; just select and preview before using it. Also, you can upload any Custom fonts in Fontify and make them stunningly applied to your page elements. Plus, Livechat support is available to help you anytime.

Sale & Discount Manager

As we are online store owners, we understand your needs and created the Sale & Discount Manager. You can schedule your sale campaigns, select your discounts and apply them storewide, for collections or just single variants with our extensive filter options. Adjust up to 100 products per minute and customize your storefront sale tag and countdown timer for your top/bottom bar and product pages. We coded this app for ecommerce beginners and professionals with heart!

ReturnZap ‑ Returns Management

All-in-one returns management solution to save you time and delight your customers. No return limits or caps on the number of return labels you can create. Embed a returns portal directly into your site and automate RMAs and return labels. Connect your own shipping accounts, use ours to offer prepaid return labels, or allow your customers to purchase return labels directly from the portal. Create return rules that match your return policy and automate communication with your customers.

Product Options & Customizer

Overcome Shopify's 3-option, 100-variant limit with robust features, including Image swatches, Color swatches, Calendar date selector, File Uploads, Google fonts picker, Custom file uploads, Drop-down menus, Text inputs, Radio buttons, Checkboxes, Per-option up-charge pricing (PREMIUM), Conditional logic to show/hide options (PREMIUM). Have a lot of SKUs and need to save time? Use bulk actions to save time managing large volumes of products. Create product options templates.

Advanced Custom Reports

Advanced Reports is a robust solution for your online store or point-of-sale analytics. It allows you to build reports and visualize data using different data available in your store. The Application has an easy-to-use and intuitive interface that enables efficient management of all the reports using several common user-friendly features like drag & drop, filtering and sorting.

Wholesale Lock Manager

With Wholesale Lock Manager (WLM), you can run your wholesale and retail business from one online store and save time and resources. Wholesale Lock Manager allows you to control the visibility of your store’s content for a specified set of customers. This app lets you hide products, collections, prices, specific URLs, or the entire storefront with simple locks. You can also password-protect specific pages on your store and enforce an access code to access them.

Zigpoll Customer Surveys

Zigpoll is a fast-loading, multilingual, and fully customizable survey app that lets you learn from your customers at just the right moments. Create as many surveys as you like and deliver them to your customers on your site or via email and sms with no-code setup in seconds. Our integrations connect seamlessly with Shopify and your marketing stack. Derive insights from your collected zero-party data using our dashboard and optimize your business roadmap, marketing spends, and conversion rates.

Alpha: Sale & Discount Manager

Using the app, you can easily manage sales in your store. You can quickly change prices for hundreds of products, set different discount options for different groups of products, and schedule sales with automatic start and stop. The app doesn't affect the store theme in any way. You should not worry about store speed and removing some code from the store theme. Also, no coding skills are required. Save time, create successful sales, sell more, and earn more!

506 Sale Bulk Discount Manager

The app will apply a % discount, fixed amount discount, or a new price to any product or variant. Schedule a start date & time, then all the prices will automatically be modified based on your discount rule and reverted afterwards. The discounted prices are set in the Shopify backend to sync across all sales channels. Set rules based on collections, vendors or tags to target specific products. Includes a countdown timer to motivate your customers to purchase. Store 2.0 is ready.

Proofer Proof Management

Are you still sending emails back and forth with customers to manage your custom order proof process? Wouldn't it be great to upload order proofs right from your order dashboard and have them automatically sent out to customers? That's where Proofer comes in. Proofer manages the custom order approval process from start to finish without you ever having to manually send an email again! The proofs are sent to your customer using a customizable email template.

Reputon Customer Reviews App

Customer Reviews helps you get more reviews on 3rd party review platforms and websites. We support Google reviews, Etsy reviews, Facebook reviews, Sitejabber, Yelp and many others. Just send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. The app is fully customizable, operates on auto-pilot and supports multi-lingual stores.

Exchange It: Returns Manager

With Exchange It, you can easily integrate return requests into your regular workflow. Manage returns, refunds and restock inventory straight from your Shopify Admin. This will speed up your customer service process and help you manage orders. Simply open the customer's original order within Shopify, and click "Exchange with Exchange It." Then you can quickly and easily create a new order! Managing returns can be a real struggle, but why not make it easy? Use Exchange It to help your store!

Customs Buddy

With the Customs Buddy app, you can create a commercial invoice to send your products abroad. Our app will fill the commercial invoice with information from the Shopify order, including customer and product details. A commercial invoice will include the following:

* sender information based on your fulfillment location information

* order information, including product details

* customer information.

Flits: Customer Account Page

Transform your customer account page by showing customer data like profile, detailed order history with images, recently viewed items, delivery addresses, and custom fields. Let customers quickly re-order with the Re-order button and contact merchants with the Contact Us button. 4 Paid Add-ons to improve the customer journey

1) Social login for one-click log in

2) Wishlist to save products for later

3) Store Credit- a comprehensive reward program

4) Advanced order history that lets them filter and sort past orders

AppSolute Mail

#AppSolute Mail Marketing Platform is an Innovative Technology for Personalized Direct Mail Retargeting CampaignsAppSolute Mail is a fully customizable, programmatic marketing platform for direct mail. We have developed an intuitive click-and-drag visual editor with unlimited more than a thousand fonts and custom font options. With AppSolute Mail, you can send dynamic, personalized branded postcards with popular offers, new products, and discounts.#Send Personal Postcards in Addition...

Customer Accounts Hub

Take your uninspiring customer accounts and easily replace them with our branded & tailored-made account portal & widget, which will increase the lifetime value of your customers and drive repeat sales. Customize the look & feel, build your own navigation, add custom content & pages, integrate extra functionality by adding your existing Shopify apps - plus so much more! Give customers visibility to their critical account, order & shop information and create an identity for your account page today.

Sales & Bulk Discounts Manager

Convert more customers by applying discounts to hundreds of products instantly. Planet allows you to schedule sales and discounts to edit the price or compare prices in a few clicks during your sale campaign. The planet is a price and discounts management solution that helps you to set scheduled discounts, flash sales, price changes, daily deals, bulk changes, etc., filtering by collection, tags or whole store. Through its dashboard metrics, you can monitor in real-time how your discounts are doing

Conclusion

Using a CRM app for a Shopify store is an excellent way for merchants to maximize customer relations and manage their online business. It allows merchants to track, analyze and manage customer data to better understand their target audience and create a more personalized shopping experience. CRM apps are also an effective tool to increase sales, as they allow merchants to better target customers, create better marketing campaigns, and offer personalized discounts and promotions.

CRM apps allow merchants to segment their customer base and understand their preferences, buying behaviour, and overall customer experience. This information can be used to create targeted marketing campaigns and offers and to better understand customer preferences and behaviours. This can help merchants increase sales, as they can better target their audience and create a more personalized shopping experience.

CRM apps can also automate certain aspects of customer service. Merchants can set up automated emails and notifications to keep customers updated on order status, upcoming promotions, and other important information. This helps to improve the overall customer experience and keep customers engaged and loyal to the store.

Finally, CRM apps can help merchants keep track of customer data and better understand the customer journey. This information can improve the customer experience, create better customer profiles, and tailor marketing campaigns to better target customers.

In conclusion, a Shopify merchant should use a CRM app for their store to better understand their customer base, create more personalized shopping experiences, and increase their sales. The automated features of CRM apps help merchants save time and energy on customer service tasks and keep customers engaged and loyal to the store. By leveraging the customer data collected through CRM apps, merchants can better target their customers, create better marketing campaigns, and offer personalized discounts and promotions.

A Shopify merchant should combine a CRM app with a product description generator app for his store to maximize the efficiency of his business. The CRM app will help the merchant keep track of customer data, which he can use to better understand customer needs and tailor his product descriptions to meet those needs. The product description generator app will help him create concise, keyword-rich product descriptions optimized for search engine visibility, helping draw in more customers. By combining both applications, the merchant can take his business to the next level by better understanding his customers and providing them with clear, accurate information about his products. This will make it easier for customers to find the products they need and help the merchant make more sales.

Shopify dropshippers and print-on-demand merchants should use CRM apps for their stores to better manage and grow their businesses. A CRM app allows these merchants to track customer information, monitor sales, and engage with customers more efficiently and effectively. Through a CRM app, merchants can improve customer relationships, increase customer loyalty, and improve customer service. Additionally, CRM apps can help merchants better understand customer behaviour and preferences, allowing them to make better decisions when it comes to marketing, product development, and customer service. By using a CRM app, merchants can gain valuable insights into their customers and optimize their customer experience. This will ultimately increase sales and customer loyalty, making it a valuable asset for any Shopify dropshippers and print one-demand merchant.

A Shopify merchant should combine a CRM app with a GDPR app for his store to stay compliant with the GDPR regulations. A CRM application allows the merchant to collect, store, and manage customer data safely and securely, which is essential for GDPR compliance. The GDPR app ensures that the merchant meets the strict data protection requirements and provides customers with the right to access, delete, and modify their personal data. The combination of a CRM and GDPR app allows the merchant to stay compliant with the GDPR regulations while providing a more personalized customer experience and improved customer engagement. Furthermore, it helps to reduce the risk of data breaches and ensure that customers' data is kept safe and secure. Ultimately, combining a CRM app with a GDPR app is essential for any Shopify merchant who wants to remain compliant with the GDPR regulations.

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