Best Shopify Customer Retention Apps to Grow | Oddex.ca

Introduction

You understand the importance of cultivating a loyal customer base as a Shopify merchant. You know loyal customers are more likely to purchase from you again and spend more money than new customers. This is why customer retention is so crucial for any successful Shopify business.

But with so many other businesses vying for your customer’scustomers' attention, how can you make sure your store stands out? One way to do this is by using a customer retention app. A customer retention app allows you to track, analyze, and improve the customer experience in your store. This can help you build better customer relationships and ultimately increase your store's sales.

Here are some of the ways that a customer retention app can help you as a Shopify merchant:

1. Automate Tasks: A customer retention app can help you automate tasks such as sending out personalized emails to customers. This can save you time and resources while ensuring that your customers are kept informed.

2. Measure Customer Satisfaction: A customer retention app can help you measure customer satisfaction by tracking customer reviews, feedback, and complaints. This data can give you invaluable insights into your store's performance and areas to improve.

3. Targeted Promotions: A customer retention app can also help you create targeted promotions and discounts for your customers. This can help you boost customer loyalty and encourage customers to keep coming back to your store.

4. Track Customer Behavior: Finally, a customer retention app can help you track customer behaviour to better understand their shopping habits. This data can help you tailor your marketing campaigns and create more personalized customer experiences.

Overall, a customer retention app is an invaluable tool for any Shopify merchant. It can help you automate tasks, measure customer satisfaction, and create targeted promotions and discounts. It can also help you track customer behaviour to make more personalized customer experiences. Using a customer retention app can build better customer relationships and ultimately increase your store's sales.

Rivo: Rewards, Loyalty Program

Welcome! Stuart here, founder of Rivo. Our team at Rivo has done our research by talking to Shopify merchants of all sizes, & we’ve noticed a trend. Loyalty programs don’t convert because they were never set up properly with best practices or embedded into the customer journey. We built Rivo to be an open platform that lets you stay on-brand and customize your loyalty or referral program to your specific use case while easily integrating your other apps. We hope you like it!

Appstle℠ Subscriptions

Discover the most powerful recurring order features in e-commerce, encompassing comprehensive and efficient subscription management tools, loyalty benefits, churn control, and many more. We work with some of the largest e-commerce brands in the world (Universal Audio, Pela Earth, Inspired Go, Skin Authority, ...) to bring exceptional subscription experiences to their stores in a few clicks. Have a question or need customization? Our best-in-class merchant success team is just minutes away!

RetentionX: LTV, Cohorts & RFM

Customers share their preferences, needs, and wants every time they interact with your brand. RetentionX collects all customer data, prepares it in ready-to-use analyses and allows you to feed all generated insights back into your marketing stack. This enables you to sustainably improve LTV and customer retention by better understanding your customers and optimizing the customer journey across email, SMS and marketing channels. All-in-one software.

BON Loyalty Rewards Referrals

Build, nurture & strengthen customer loyalty with BON's assistance. You can encourage customer interaction with your store by setting up 18 ways & unlimited rewards for customers to earn & redeem points while enhancing their experience with VIP perks. Customers also receive rewards for referring a friend. In BON, we also focus on providing a user-friendly experience & standout program branding with more default options for you to customize your loyalty program, compared to other apps.

TT Ali Reviews Product Reviews

Trustoo.io helps you turn Social proof (from reviews and other user-generated content like photos and videos) to become the most effective marketing material and level up your conversion rate, organic traffic, and buyer engagement!#Vstar Ali reviews product reviews, Product page review display, 2 kinds of layout switching, Aliexpress reviews import, CSV file reviews import, Product review management, Email/SMS after-sales management, Picture review show, multilingual support

Loox Product Reviews & Photos

Loox is a social-proof solution that helps you build and scale a trusted brand. Collect product reviews with photos and videos from your customers. Display reviews in beautiful widgets to build trust with visitors. Reach new audiences by rewarding customers for referring their friends. Loox is fully customizable to fit your brand look, supports multi-lingual stores, integrates with your tech stack, and operates on auto-pilot for you.

Track123 Order Tracking Upsell

Track123 can automatically import your orders and update the shipping information from any carrier in real time for you and your customer without any manual work. With Track123, you can easily create a multilingual tracking page and smart-triggered notification for your customer. This can help you drive more traffic to your shop, boost sales and save time from endless emails asking about the order status. You can manage and analyze your order shipments in Track123's order manager.

WhatsApp Chat + Cart Recovery

Single widget with multiple features like WhatsApp Chat, FAQs, Order Tracking, and Contact Us. Manual & Automated WhatsApp messages for Abandoned Checkout Recovery, Order Confirmation, COD Verification, Order Fulfillment & Review request notifications. The mobile app is available for manual abandoned cart recovery and other WhatsApp messages.

Patch Customer Retention

What would it mean if every customer returned one more time? What if you could bring them back one more time per year? One more time per month? Per week? With your customers split into segments, Patch offers tools to drive engagement with two-way texting, email marketing, behaviour-driven offers, abandoned cart alerts, and more. Engagement plays a huge factor in whether or not your customers become repeat purchasers. The patch helps your business to stay top of mind with your customers!

Trustpilot Reviews

Expand your brand's reach by building a stellar online presence where shoppers research their next purchase. Attract new customers by showcasing your reviews across your site and marketing materials and make it easy for shoppers to “add to cart.”Build a customer-centric business by discovering trends in your customer reviews on what’s working and what’s not to increase customer retention and maximize lifetime value.

Mobile App Builder ‑MageNative

MageNative brings the coolest app maker to develop native mobile apps for Android & iOS within minutes. It is a zero code app builder with drag n drop feature enabling you to build your app the way you have always visualized it. With MageNative mobile App builder, you get everything you need to make a user-centric app. And to top it all, with the MageNative Shopify app, you pay only for what you need - No T&C!So are you ready to allow your business to take off with the fuel of mobile apps?

Gift Wrap and Options: Wrapped

Wrapped is an easy-to-use gift wrap add-on for your store. Full customization in the theme editor; no code is added to your theme. Your customers will be delighted with our powerful line-item widget, which allows them to pick and choose individual items to be gift-wrapped or have the entire order gift-wrapped. Wrapped provides a high-quality customer experience. No shaking buttons, no popups, no gimmicks. A better customer experience will increase sales and average order values.

Supercharged SMS Marketing

Drive traffic & sales with personalized text message marketing campaigns. Set up automation to recover abandoned carts, confirm orders & more! Easily sync existing data into your account. Send and receive SMS and MMS messages to & from customers right within Shopify Admin, Shopify Inbox, or Shopify POS. Create targeted text marketing campaigns, triggered automation (such as shipping notifications, checkout recovery, order delivery etc.), and 1:1 conversations to boost retention and engagement.

Loyal — Customer Segments

Use this powerful tool to segment your customers based on recency, frequency, and monetary data. Automatically tag customers and integrate with Klaviyo to create targeted marketing campaigns and personalized experiences that increase customer loyalty and drive sales. This app makes it easy to grow your business by targeting the right customers with the right messaging. Try it out and see the results for yourself.

Postscript SMS Marketing

Postscript uses SMS to engage with customers and increase revenue. Capture a customer’s phone number compliantly, leverage Shopify data to create targeted SMS marketing campaigns, have two-way conversations with customers, and drive sales. Sync your store data and easily activate text marketing automation like back in stock, abandoned cart reminders, shipping notifications, and more. Quick to get started and intuitive to use; Postscript turns SMS into your #1 new revenue channel.

Rush ‑ Order Tracking & Lookup

Rush helps you turn one-time buyers into repeat customers in just a few clicks through its shipping notifications that take them to high-converting & beautifully crafted tracking pages filled with upsells and cross-sells.

Flits: Customer Account Page

Transform your customer account page by showing customer data like profile, detailed order history with images, recently viewed items, delivery addresses, and custom fields. Let customers quickly re-order with the Re-order button and contact merchants with the Contact Us button. 4 Paid Add-ons to improve customer journey1) Social login for one-click login2) Wishlist to save products for later3) Store Credit- a comprehensive reward program4) Advanced order history that lets them filter and sort past orders

Multichannel Importer

Multichannel Importer App by CedCommerce - One App! Multiple Benefits! Reinvent the way you import data from multiple marketplaces to your Shopify store with CedCommerce’s Multichannel Importer app. An intelligent solution helps you effortlessly import products, inventories, and orders from leading marketplaces like eBay, Amazon, Etsy & more to the Shopify store. Shopify order management via FBA, Etsy product review import, & CSV upload is some other added benefits of the app.

PayWhirl Subscription Payments

The PAYWHIRL subscription platform makes creating, launching, and managing subscriptions simple and effective. Quickly enable subscription payment options on your existing products or services and control the timing of subscription orders. We integrate seamlessly with product pages, carts, and customer accounts using drag-and-drop app blocks. No coding is required, but we also offer powerful APIs, webhooks & tag workflows for developers. Our team is happy to assist by phone, chat, or email.

AdYogi LTV : Lifetime value

Do you know the lifetime value of your customers? Do you know how your top customers engage with your brand over time? Are you tracking how many of the acquired customers return in the first 60 days and which products enable the highest repurchases? We help you understand what matters most in the journey to grow a multi-million dollar eCommerce business - Customer lifetime value.

Lebesgue: Marketing & LTV

Lebesgue: Marketing & LTV scan your store analytics, Facebook ads, and Google ads performance to detect any mistake in your advertising strategy. It combines your data, competitors' data, and overall marketing trends to tell you opportunities for improvement and growth. Find key industry benchmarks, improve your marketing content and forecast your revenue. Use customer lifetime value (LTV), retention, and P&L analysis to improve your financial reporting. Track results with the KPI dashboard.

Polar Analytics

Polar Analytics is the easiest way for brands to dig into their data and understand how their business is doing. No migration or setup is required. We do all the heavy lifting for you. Connect all your data sources in one click, make informed decisions in minutes and say goodbye to manual reporting. Polar is equivalent to having Supermetrics + Data Studio + A Data-Scientist into one app. Trusted by over 1300+ Shopify stores, including Fanjoy, Hero Cosmetics, Soko Glam, AYBL, and From Future.

Mobile App Builder ‑ Shop2app

Brands love us because of our Flexibility, Continuous Support and easy-to-use Mobile App Builder. Shop2app connects with your storefront, integrates with your existing apps and publishes your branded mobile app on iPhone App Store and Android Play Store. Top retailers, eateries, grocery stores, and bakeries have all used Shop2app to launch their apps. Support for Custom Configurations & Third-Party CRMs have helped us to establish a more robust working relationship with the brands.

Coefficient ‑ Data Exporter

With Coefficient, you can easily import your Shopify data into Google Sheets. This eliminates the need to do a manual CSV export and import into Sheets. With Coefficient, the data you sync into Sheets will stay up-to-date automatically. Common use cases include importing orders (including line item level details), products, variants, and inventory. Combine this with our other Coefficient connectors like Quickbooks, Stripe, Zendesk, and SQL to build powerful reports in Sheets.

Conclusion

The customer retention app for Shopify stores is a powerful tool to help store owners increase their customer base and sales. The app allows merchants to easily collect data on customer behaviour, loyalty, and preferences, and this data can create personalized marketing campaigns tailored to each customer's needs. Additionally, the app can send automated messages and reminders, reward customers for their loyalty, and build loyalty programs to keep customers coming back for more.

Shopify merchants should use the customer retention app to gain insight into their customers' behaviour and preferences. This knowledge can then be used to create more targeted marketing campaigns and loyalty programs that will help keep customers coming back to the store. Additionally, the app can increase customer engagement by sending automated messages and reminders to customers, and this can help store owners stay connected to customers and build long-term relationships.

The customer retention app for Shopify stores also helps merchants to save money in the long run. By creating automated messages and loyalty programs, merchants can reduce the need for manual labour and save on costs associated with customer service and marketing. Additionally, the app can track customer data over time, allowing store owners to identify trends and make better decisions about their marketing strategies.

Overall, the customer retention app for Shopify stores is an essential tool for any store owner who wants to increase customer retention, engagement, and sales. With the app, store owners can easily collect data on customer behaviour, loyalty, and preferences, create targeted marketing campaigns and set up automated messages and loyalty programs. By taking advantage of the customer retention app, store owners can save money, increase customer engagement, and build long-term customer relationships.

A Shopify merchant should combine a customer retention app with a product description generator app for his store to create a better customer experience. The merchant can maintain customer relationships and encourage loyalty using a customer retention app. The product description generator app can help the merchant create product descriptions that are more engaging and informative, helping to increase sales. Combining these two apps can improve customer experience and increase sales, leading to increased profitability for the merchant. Additionally, this combination of apps can help the merchant stand out from the competition and build a more substantial brand presence. In conclusion, combining a customer retention app and a product description generator app can be an excellent way for a Shopify merchant to increase customer loyalty, sales, and profitability.

Customer retention apps are a must-have for Shopify dropshippers and print-on-demand merchants. They are designed to help store owners engage with their customers and build strong relationships with them. The apps provide a range of features that allow store owners to track customer activity, create loyalty programs, send automated emails, and more. Customer retention apps can help store owners build a loyal customer base that will stay with the store and continuously purchase products. As a Shopify dropshipper and print-on-demand merchant, it's essential to have a customer retention app to ensure a successful business. With the help of a customer retention app, store owners can easily track customer activity, create loyalty programs, and engage with their customers. Ultimately, customer retention apps are essential for Shopify dropshippers and print-on-demand merchants, as they can help them build a loyal customer base and grow their business.

A Shopify merchant should combine the Customer retention app with a Bought Together app for his store because it can significantly enhance the customer experience while providing a cost-effective way to increase loyalty and sales. With the combination of these two apps, the merchant can quickly incentivize customers to purchase more items and build customer loyalty, which can help the merchant make more profit in the long run. Additionally, the bought-together app can increase customer satisfaction as customers are more likely to purchase multiple items when offered at a discounted rate. Furthermore, a customer retention app can help the merchant to identify and reward loyal customers with special offers. This can create a positive impression in customers' minds and result in more sales and customer loyalty. Therefore, these two apps are a great way to increase customer satisfaction and generate more sales for the merchant.