Best Shopify Ticketing Apps to Grow | Oddex.ca

Introduction

As a Shopify merchant, you can create a unique and memorable shopping experience for your customers. Unfortunately, many merchants struggle to make their stores stand out from the competition and provide customers exceptional service.

One way to ensure your customers are always happy is to use a ticket app. A ticket app allows you to quickly respond to customer inquiries and support customers who are facing issues. It also helps you keep track of customer interactions and ensure that customers get the best possible service.

The ticket app is designed to help you manage customer inquiries quickly and efficiently, and it also allows you to stay organized and manage customer interactions in an organized manner. With the ticket app, you can easily set up ticket categories, assign tickets to team members, and keep track of customer interactions.

The ticket app also helps you to keep customers informed about their orders and any issues they may be facing. You can quickly provide customers with updates about their orders and let them know when their orders have been shipped or when they have been delivered.

The ticket app also allows you to quickly respond to customer inquiries, resolve customer issues and provide better customer service. You can quickly provide customers with the answers they need and ensure that all customer inquiries are answered promptly. This helps to ensure that customers are satisfied with the service and that they will return to your store.

Finally, the ticket app makes it easy to keep track of customer interactions and ensures that all customer inquiries are handled efficiently. You can easily keep track of customer interactions and ensure that all customer queries are answered promptly. This ensures that customers are satisfied with their shopping experience and will continue purchasing from your store.

A ticket app dramatically increases customer satisfaction and ensures customers get the best possible service. The ticket app helps you efficiently manage customer inquiries, keep customers informed about their orders, and ensure that all customer queries are answered efficiently and promptly. This helps to create a better shopping experience for your customers and ultimately leads to more sales and higher profits for your store.

Event Ticketing

Event organizers use this app because it's easy to set up your events and calendar, design beautiful tickets that are on-brand for you (no branding from us), track sales, and validate tickets efficiently with a minimal learning curve. Event Ticketing is proven to handle 80,000-person events with over 80 concurrent scanners. ET is the customized white-label ticketing software you thought you had to pay thousands for. In business since 2011, we've seen it all, and we are ready to help.

HelpCenter | FAQ Chat Helpdesk

Build an informative, easy-to-navigate FAQ page. It'll help to answer your customers’ questions before they appear in your inbox. Manage all inquiries from multiple emails, chat or FB Messenger channels in a single HelpDesk. Manage your Product descriptions, shipping and other info using custom tabs. Live Chat that will keep your business accessible in real time. One account for several e-shops or communication channels!

Tidio ‑ Live Chat & Chatbots

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Reamaze Live Chat Helpdesk CRM

Reamaze is a customer support and engagement platform built for eCommerce.Work faster, look professional, and retain happier customers with support and engagement tools like built-in FAQ, Live Chat, Chatbots, Web Push Notifications, Status Pages, and Surveys, all in a Multi-Channel and Unified Team Inbox. Connect to 30+ popular apps to lift efficiency. Use smart macros and automated workflows (AI Intents) with instant access to customer order info to save time and focus on what you do best.

Gorgias ‑ Helpdesk & Live Chat

Convert more shoppers, and retain them longer with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers or use dynamic Macros to auto-fill responses with personalized info. And turn your agents into sales reps: Our merchants made $1.1 billion in 2021 through support.

eDesk: All‑In‑One Helpdesk

eCommerce brands often face challenges to scaling customer satisfaction as they expand their sales and support channels. Our All-In-One Helpdesk enables online retailers like you to deliver fast and accurate customer service from all your channels in one place, automate common queries and turn every customer interaction into a sale. Leverage customer intelligence to drive loyalty, repurchase, and sustainable growth, with eDesk: the All-In-One Helpdesk for E-commerce.

Channel.io ‑ Live Chat&Chatbot

Channel.io helps simplify communication with customers and teams. We focus on personalizing customer experience to build fans for your brand while creating an efficient work environment for your business. You can unify your communication channels and manage business operations on a single platform. But most importantly, we provide you with the tools you need to build real relationships with your customers and to scale your business healthily and sustainably.

Zendesk

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location so that communication between you and your customers is efficient, relevant, and personal.

Supsis ‑ Live Chat & Chatbot

Thanks to Supsis Live Support System and Chatbot, you can respond to requests from all communication channels (Whatsapp, Instagram, Facebook, Sms, Mail, Live Support, Chatbot, Ticket) in a single application, follow your visitors and provide online support. With chatbot integration on live support, WhatsApp and social media, you can automatically do all your flow and work and provide 24/7 support and service.

Richpanel Helpdesk & Live Chat

Gain customer loyalty with a hassle-free customer experience and turn customer service into a revenue channel with Richpanel -the help desk purpose-built to make customer support easy. Centralize all order and customer conversation history in one inbox view from all channels. Automate customer service without frustrating customers by using Amazon-like customer self-service that provides instant resolutions. Effortlessly personalize at scale and drive sales from conversations.

WhatsApp Marketing + Helpdesk

DelightChat's omnichannel customer support inbox helps your team streamline customer service, improve team productivity, and become loved by your customers for your amazing service. Grow your sales by leveraging the power of WhatsApp. Run powerful WhatsApp Broadcasts, marketing automation, and retention marketing campaigns using customer segments. We help you get official WhatsApp Business API access for your brand.

EasyCall ‑ Phone Number & Call

EasyCall is the easiest, fastest, & most affordable way to add a call center to your Shopify store. EasyCall's web-based nature empowers your customers to call you from anywhere in the world without worrying about unwanted charges & fees. It's perfect for providing real-time support to new shoppers and an extra support channel to keep existing customers coming back for more. Buy a business phone number, provide live phone support, manage & track support agents, and more.

Gladly.com

Offer people-centred service that eliminates tickets and channels with Gladly.-Give your team a single view of a customer's entire history with your brand.-Stop juggling tabs and merging tickets. Agents see all channels in a single lifelong conversation stream.-View and update customer data, issue discount codes, and cancel or refund orders from one screen. Cut costs and complexity of multiple systems. Gladly is a single platform for voice, messaging, knowledge, and customer relationships.

LiveChat: Live Chat, Help Desk

With LiveChat, you can engage on-site visitors with chat invitations or let them start conversations themselves. You can see exactly what the customer has in their shopping cart. This allows you to immediately recognize the customer's context and suggest complementary products based on that. In addition, you can browse your store’s inventory inside the app, send product recommendations in interactive cards, and increase average order value.

Replyco ‑ eCommerce Helpdesk

With Replyco, you can easily manage all your customer questions in one intuitive inbox from all selling and social media channels. What's more - all conversations come with a 360-degree customer view, including order details and previous purchase history, making the job of responding to them much easier and hassle-free. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Evey Events & Tickets

If you're running an ecommerce store while also hosting events, Evey is the perfect solution. You can access a dashboard to sell tickets, manage sales, manage attendees, and check in accounts. You can also control how your tickets are sent and how they look. You also get access to top-notch customization tools. Besides that, you can send PDF, SMS, Apple Wallet, or Digital Tickets to your in-person, virtual, or hybrid event while checking in attendees through our mobile apps.

Chatdesk ‑ 24/7 Email Support

Delight shoppers with on-demand, U.S.-based customer support across social media, email, helpdesk, live chat, and SMS. Chatdesk finds passionate followers of your brand and trains them to respond with your brand’s voice and policies. We even handle their hiring and scheduling so you can scale your support faster with zero effort. Chatdesk support agents work on-demand as your store grows. Provide amazing customer experience 24/7 without worrying about the brand value or operational overheads.

Hosted Email

Boost Your Credibility - Nothing kills your credibility more as an online retailer than responding to customer enquiries from a free email address provided by Gmail, Hotmail or outlook. Respond from email addresses @yourdomain and keep credibility (and trust) high with your customers. Integrated Right Into Your Store - You and your staff can communicate with your customers directly from your store's control panel.IMAP - Our email mailboxes are compatible with all modern email clients.

Desku ‑ Helpdesk & Live Chat

Convert and Retain more shoppers with Desku - the revenue-focused customer experience platform for fast-growing ecommerce merchants. Desku helps ecommerce merchants accelerate growth and maximize their revenues by unifying all support conversations, orders, social comments and DMs into one customer ticket view. Easily promote your products through WhatsApp and email campaigns within the same dashboard. Market, Sell & Support from a single dashboard.

Unified Repairs Support

It lets you:- Create unlimited repair requests- Create a customer to register with a repair request- Change request status to “open,” “repaired,” “completed” or any “custom” status- Track the history of repairs- Create unlimited Email Templates to associate with each status- Allocate custom colours to each status associated with repair requests- As repair is done, create a draft order based on products used in the repair process.

Keeping ‑ Helpdesk for Gmail

Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for eCommerce teams of all sizes to deliver better customer support without using an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your team. Then you can assign, discuss, and prioritize it right inside Gmail.

Event Calendar: Tickets & RSVP

Does your business run regular events? We're guessing you've noticed that Shopify sucks for events? We're here to solve that. Event Calendar App lets you create a beautiful event calendar to add to your website. Your customers use the calendar to browse your events and buy tickets. All in one, easy-to-use place. And you get access to our dashboard, which gives you the complete low down on everyone coming. No more manual spreadsheets, just more ticket sales.

SAV AUTOMATIC Customer Support

E-merchants use SAV AUTOMATIC because it solves the problem of the time needed to process customer emails.

HOW? With automation of recurring emails and a management interface to answer in 1 click with a 100% personalized response for each customer.No pay as you grow, we have a unique price for the small or big store!

ChannelReply

# Manage Shopify Customer Service in Zendesk, Freshdesk, Help Scout, or Re:amazeChannelReply pulls Shopify messages and data into your helpdesk. Answer emails faster with mountains of order info and unlock suites of time-saving support tools. Plus, it works for eBay, Amazon and Walmart support as well!# Get Order Data in Your HelpdeskHow often do you have to log in to Shopify to look up some detail about an order? If you use standard email or a free app, probably once out of every three...

Conclusion

In conclusion, Shopify merchants should use the ticket app for their stores for many reasons. To begin with, the app makes it easy for customers to find and purchase tickets for events in their stores. Additionally, the app offers automated ticketing and inventory management features, which can help streamline operations and save time. Furthermore, the app is highly customizable, allowing merchants to tailor the solution to their specific needs. Additionally, the app is secure and compliant with all major credit card companies. Lastly, the app is incredibly affordable and provides excellent customer service.

Using the ticket app can be an excellent way for Shopify merchants to increase customer satisfaction and save time and money with automated ticketing and inventory management features, merchants can easily track customer purchases and manage their events. Furthermore, the customizability and security of the app make it a great option for Shopify merchants. Finally, the affordability and excellent customer service make it a great choice for any merchant looking to offer ticketing services in their store.

A Shopify merchant should combine a ticket app with a product description generator app for his store to create an efficient and compelling shopping experience. With the ticket app, customers can easily find the information they need to make an informed purchase decision. In contrast, the product description generator app can provide helpful and accurate descriptions of the store's products. This combination will help the store streamline the customer experience, allowing for a more straightforward, quicker, and efficient checkout process. Furthermore, the product description generator app can help the store create unique content that can be used to engage customers and increase conversions. The store can provide customers with a comprehensive and enjoyable shopping experience by combining these two apps.

Shopify dropshippers and print-on-demand merchants should use a ticket app for their stores because it provides easy access to customers for their products and services. It also allows for secure payments and makes it easy for customers to track their orders and get information about their purchases. Furthermore, the ticket app provides a convenient way for customers to access support and customer service, allowing merchants to take advantage of a more extensive customer base. Additionally, the ticket app can send out newsletters, promotions and other marketing material, allowing merchants to reach a larger audience. Finally, merchants can use the ticket app to provide a more personalized shopping experience and strengthen customer loyalty. All these features make the ticket app an excellent choice for Shopify dropshippers and print-on-demand merchants.

For various reasons, a Shopify merchant should consider combining the ticket app with a bundled app. The ticket app can provide a streamlined and organized method for customers to purchase tickets to events and activities. In contrast, the bundle app can help merchants offer discounts and promotions on multiple items. This combination provides a great way to increase customer loyalty and boost sales. Additionally, the merchant can take advantage of the built-in features offered by both apps to create a customized experience for customers. With the ability to quickly and easily develop bundles, offer discounts and promotions, and track ticket sales, the Shopify merchant, can make sure his store stands out from the competition. The merchant can provide an excellent customer experience and maximize profits by combining the ticket and bundle apps.